Patient Center

Welcome to our Online Patient Center! Here you can get information about what to expect during your visit with our team.

We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions, please don’t hesitate to contact us.

What to Expect

When you visit our office, you will be warmly welcomed and we can answer any questions you may have about completing the paperwork so that Premier Vision Group may see you. Our team will work together to evaluate your eyes and provide relevant eye care treatment information, review your vision benefits and payment options, fit you for glasses or contact lenses, and focus on exceeding all of your expectations. If at any time you have questions about the process or your specific health information, please ask.

What should I bring with me to my appointment?

1. Current Medication List – Please be sure to bring a list of your current medications to your appointment so your doctor can review them with you. This is important because many medications may have an impact on your vision and ocular health.
2. Your Eyeglasses – If you wear glasses, bring them with you. We will verify the prescription in your current glasses, clean them for you and check them for potential problems.
3. Contact Lenses – If you are being seen for a contact lens examination, please be sure to wear your contact lenses to your appointment. If possible, bring the box your contact lenses came in with you.
4. Insurance Cards – It is important that you have your vision and/or health insurance cards with you so we can better assist you.

Is it necessary for my doctor to dilate my pupils during the exam?

Pupil dilation is an important and often necessary part of the eye examination, By enlarging the pupil, the doctor can more fully examine the inside of the eye. Dilation of the pupils can help detect diseases like diabetes, high blood pressure and macular degeneration. Your doctor will take into consideration the reason for your visit, your age and your overall health when determining the need for dilation. The dilation typically lasts about 4 hours and may make your eyes more sensitive to light, so you may wish to bring sunglasses with you.

Can I bring my children with me to my eye exam?

We welcome children of all ages and recommend the initial eye assessment for infants starting at age 6 months to one year. After the initial exam, children should be examined next at age 3, age 5 and every two years after that even if no vision correction is required. If you and your small child are scheduled for eye exams together or if you need to bring other young children with you while your eyes are being examined, it is a good idea to ask another adult to come along to help you while the doctor examines your eyes. It may be helpful to bring a favorite video or toy, snacks, formula or favorite drink, and a change of diaper.

What if I have an eye emergency?

If you realize that you are having eye pain, flashes of light, new onset of floaters or dark spots, sudden changes in your vision, possible foreign body or eye injury, possible infection or abrasion or other eye problem, call our office right away. Our doctors are experienced in treating eye emergencies and our office has the specialized equipment needed to diagnose the problem. We are available to help you twenty-four hours a day, seven days a week. Medical visits to our office are typically covered by your medical insurance plan. Hopefully, you will never experience an eye emergency. But, if you do, you can be assured that we will be here for you.

Don’t forget to use your:

• Flexible Spending Plans
• Health Savings Accounts (HSA)
• Medical Savings Accounts (MSA)
• Cafeteria Plans for most of your eye care needs

All of the above plans can be used for all your eye care and eyewear needs, including eyeglasses, contact lenses, routine office visits and medical office visits.

Care Credit

The Care Credit card is available to help people pay for health care expenses, often with an introductory period that is interest-free. We accept Care Credit for all of our services. To learn more or apply for the card, visit Care Credit here.